NovarexiNo comment goes unanswered
When customers comment on your posts, Novarexi replies the same day. If a comment is negative, you're notified and you approve the reply yourself.
Comments usually sit unanswered for days
Spotting a comment in the middle of a busy day and writing the right reply takes time. More often than not it gets forgotten or answered too late — which makes your business look unresponsive.
A reply in your own voice — nothing goes out without your say
Novarexi learns how you talk from your past replies and drafts a reply to new comments in your own voice. Drafts for positive comments go out automatically; a negative or sensitive comment is held for your approval first — it's never sent without you.
How it works
1. A comment comes in
A customer comments on one of your posts.
2. A draft reply is prepared
A reply matching your own style is drafted.
3. You stay in control
Positive comments are answered the same day; a negative or sensitive one is sent to you first, and nothing goes out without your approval.
Frequently asked questions
Does it really sound like me?
Yes — it studies your past replies (and any edits you've made) to learn your own reply style: how formal you are, whether you use emoji, and the phrases you use often.
Does it auto-reply to negative comments?
No. Any comment that looks negative or sensitive is always held for your approval — nothing is sent without you.
Can I turn it off anytime?
Yes, with a single toggle in your brand settings, whenever you want.
Which accounts does it work on?
It works on comments on your connected Instagram, Facebook, and Threads accounts.
Stop letting comments go unanswered
Setup takes a few minutes, and your first content will be ready for approval shortly after.