NovarexiHow can we help?
Novarexi brings your small business's social posts to you ready to review: a post is prepared, you look it over, change anything you want, and approve it. Nothing is published until you say so. Everything on this page applies to both the web dashboard and the mobile app.
Write to us
We read messages on weekdays and reply in the order they arrive. Replies can take longer when we're busy.
If you use the mobile app, write to the same address. Telling us which device you're on helps us answer faster.
Frequently asked questions
How do I delete my account?
From inside the app: Settings → Delete My Account. Deletion is permanent. If you'd rather not install the app, use the "Account Deletion" page linked below.
How do I cancel my subscription?
Subscriptions are managed in the web dashboard: sign in at novarexi.com and cancel from the Subscription section. The mobile app has no purchase, payment or subscription screen.
I want to change my password / I forgot it.
If you can sign in: Settings → Change Password. If you can't sign in, use the "Forgot your password?" link on the sign-in screen; we'll email your account address a single-use link that expires. If it doesn't arrive, check your spam folder, then write to us.
How do I approve posts?
In the mobile app, from the Pending Approval tab; in the web dashboard, from the Post Approvals screen. You see the full image and text, edit anything you like, then approve or reject. Nothing you haven't approved gets published.
How do I withdraw my permission for my data to be sent to outside services?
In the mobile app: Settings → Legal → AI permission. In the web dashboard: Settings → AI permission. Both use the same record, so withdrawing it in one place withdraws it in the other, and you can grant it again whenever you want. See the Privacy Policy for details.